Log into your Ocwen Loan Servicing account on www.ocwencustomers.com. From here you can also find out whether you are eliegible to benefit from the Home Affordable Modification program. By logging into this website or by signing up for an account you can also recieve free mortgage help.
Ocwencustomers.com is owned and operated by the Ocwen Financial Corpoation. This corporation offers different types of REO services. A couple of the services provided are foreclosed property sales and commercial property sales.
If you do not already have an account then you can create one by clicking on the “Enroll/Sign Up” link on the homepage. This will redirect you to a new page where you will be asked to provide your primary loan number, SSN, and property zip code. After entering in this information you will ba able to proceed with creating your online account. After creating your account you are encouraged to explore all of the account management functions currently available.
If you happen to forget your User ID or Password then all you have to do is click on the “Forgot Password or User ID” link on the home screen. Clicking on this link will take you to a new page that asks you to select either “Forgot Password?” or “Forgot User ID?” Clicking on either of these links will take you to a new page that will ask you to fill out some information that will assist you in recovering or resetting your user ID or password.
Eligibility on OcwenCustomers
If you are interested in finding out whether or not you are eligible for a modification to your loan then clivk on the “Find out if you are eligible” link on the homepage. Clicking this link will take you to a page that eplains:
- What modification programs are
- What the HAMP is
- Eligibility for Tier 1 HAMP Modification and how it works
- Eligibility for Tier 2 HAMP Modification and how it works
After reviewing this information if you find that you qualify and would like to apply for a loan modification there is a link provided that will open a pop-up window that will assist you in downloading the application and sending the information in to be evaluated. Even if you do not meet the requirements you can still apply for loan assitance because there may be another way that Ocwen can help you as ther offer other mortgage assistance options. If you would like to see a list of these other modifications and the eligibility requirement information about each, then click on the “Other Mortgage Assistance Options” button.
If you require any type of customer service or assitance that the website does not provide then click on the “Contact Us” link located near the top right-hand corner of the ocwen customers homepage. This will open a page wil a list of phone numbers, fax numbers, and mailing addresses. For customer service, the contact information is as follows: Telephone number (800) 746-2936 Monday-Friday 8:00a.m. -9:00p.m. ET; Saturday 8:00a.m.-5:00p.m. ET; Sunday 9:00p.m.ET. There is also a link that you can visit that provides answers to frequently asked questions.