Access your loan information quickly, easily, and securely with America’s Servicing Company on This website is intended for the use of loan borrowers/co-borrowers. The website is completely secure, even using a “session time-out” feature that will log you out of your account if it is left open or idle for longer than a certain amount of time.

When using you can be sure that your loan is being cared for with the utmost securtity and professionalism. In order to gain access into the loan program, enter your user ID and password into the space provided on the page. New users can create a new user ID and password by clicking on the “Register” link towards the bottom left hand corner of the screen inside of the grey box titled “Are You A New User?”

Registering on MortgageAccountOnlinemortgageaccountonline

When creating your new account you will be asked to provide some basic information about yourself and your loan, such as your:

  • Desired user name

  • Desired password

  • Loan number

  • Social security number

  • Nickname

  • Email address

After entering this information you will be asked to enter some security information. This is very important and for your benefit. Providing this security information will help your mortgage account online to be completely safe and secure. Simply select three questions from the drop-down bars underneath “Questions 1” “Question 2” and “Question 3” and provide their corresponding answers in the space provided to the right of the questions. Once you are done providing this information you will be ready to click the grey “Submit” button at the bottom of the screen. If you are not ready to create your account, then simply click on the cancel button to the right of the “Submit” button.

If you happen to forget yout user name or password, no worries. Simply click on either the “Forgot User Name?” or “Forgot Password?” link underneath the “Login” button on the homepage, which is located a the bottom of the grey box titled “My Mortgage Access.” When asking for your user name you will be asked to provide you loan number and social security number in order for your identity to be validated. When asking for your password, however, you will be asked to provide additional information in order to reset your password, including, your user name and security verificaiton. After providing this information you will be able to create your brand new password.

If you require further assistance in creating your account, logging in or have any other questions or concerns please click on the “Contact Us” link located underneath the “Submit” and “Cancel” buttons. Clicking on this link will open a small window titled “Customer Service Center” which provided all the needed contact information. This information includes the Customer Service phone number 1-800-842-7654 and the mailing address. If you wish to contact the company with the wish to address an error or make an informational request, then you must use the mailing address provided.